IT Helpdesk app for iPhone and iPad

4.0 ( 3840 ratings )

Utilities Productivity
Developer: Hip Seng Contracting Company Limited

Free

Current version: 1.1.2, last update: 3 months ago
First release : 23 Oct 2018
App size: 27.62 Mb

IT Helpdesk System - The mobile app lets you assign requests, categorize them and create a ticket with just a few clicks. It also keeps you notified of incoming tickets by sending you to push notifications.

Key Features

1. Get a quick overview of your helpdesk. Access all the tickets
2. Use filters to prioritize what tickets you should work on
3. Never miss an update with push notifications
4. Change ticket details like priorities, agents assigned, status and others
5. Easy to create a help ticket